November News

aura IT Gold Standard

Microsoft Certified Partner Status and an update on aura's Supersite system so far this year

aura has become a Microsoft Certified Partner– a key landmark in its IT ‘Gold Standard’ strategy that has already seen the completion of a number of objectives.

aura's IT department already uses the latest Microsoft Tools and techniques and the team are enrolled in an on-going training programme to constantly keep up with new technologies, development tools and software versions (such as Microsoft Windows 7, Microsoft Office 2008, Windows Server 2008, SQL Server 2008).  As well as Microsoft skill set, aura's IT department are also developing their Adobe Shockwave Flash knowledge in 2010.

Microsoft Certified Partner status is only awarded to those companies that have carried out extensive projects using Microsoft tools and infrastructure, who have received positive customer references and have qualified colleagues on site.

The IT Team’s ‘Gold Standard’ strategy focuses on delivering ever increasing quality, competency and capacity via one of aura's Values - Spirit: the can do attitude.

Other successes include a new client-focused New Product Development Programme which is constantly evaluates the market research world and creates new products such as Edrive (our advanced email engine that allows aura's to ensure its clients can send their customers questionnaire invitation, follow up enquiries and regular newsletters). 

At the start of the year aura carried a smooth transition to a new “global category-1” external hosting facility for all our client’s systems.   And more importantly aura has successfully implemented and rolled several internal state of the art systems to manage Customer Satisfaction (CS) programmes (whether they are carried out on Telephone, Web or by Post). This has enabled aura to really provide cost-effective and accurate CS programmes – we believe our new internal engine delivers cutting edge information and statistics that engage users.

Please look through our website for further information and if you are interested in any of these developments please contact info@auracorp.co.uk . We would love to show you some of the success stories and some innovative systems and processes.