‘Supersite’ modular web portal

Includes Reporting, Hot Alerts, Action Planning, Best Practice, Target setting, Training, Audits with audio and video playback capability

Full connectivity to client extranets

Online questionnaire and information portals

Training via Multimedia – iDVD, multi language

Digital Service Records

Process Guides - Handover, demonstration

Coaching and development

Customer communications: digital mailers, in store point of sale, next service reminders

Retailer communications: enewsletters, sales information

Employee communications: role specific

Customer workshops and briefings across all levels

Recognition: tactical and long term

Reward: employee, team, company wide

Global incentive travel

Conferences, launches and events